Cloud, Development & Consulting

We deliver custom software development projects, cloud solutions and help to execute IT strategies, overcome business challenges.

Coding

//Enterprise platform and product development

We design, develop, and maintain scalable digital products and platforms tailored to your business goals including the frontend, backend and the infrastructure. From MVPs to complex enterprise solutions, we cover the full product lifecycle — from ideation and prototyping to deployment and operations.

Our cross-functional teams ensure high performance, intuitive user experience, and a flexible architecture ready for future growth.

//System integrations and APIs

We connect your systems, tools, and data sources through robust APIs and smart integration middleware — ensuring smooth data flow and operational consistency across your digital ecosystem. Whether you’re linking third-party services, internal platforms, or custom applications, our solutions are designed for security, scalability, and long-term maintainability. This unified infrastructure enables better automation, faster delivery, and a seamless user experience.

//Process automation and administration

We streamline and automate repetitive tasks, workflows, business operations and create self-service portals to save time, reduce errors, and improve overall efficiency. From internal approvals and data entry to customer onboarding and reporting, we build tailored solutions that integrate seamlessly with your existing tools — freeing up your team to focus on higher-value work.

//Software modernisation

We help transform legacy systems into scalable, high-performance solutions using modern technologies and architectures. Whether it’s a full rebuild, cloud migration, or UI/UX redesign, we ensure your software stays future-ready.

Our goal is to improve maintainability, reduce technical debt, and align your systems with today’s business needs — all this, without disrupting ongoing operations.

//Managed services

We take full ownership of your software projects to ensure smooth, on-time delivery through structured execution and a mixed competence team. Our diverse team of specialists contributes their expertise at precisely tailored to each project phase and need — creating a balanced approach that drives consistent progress and on-time completion.

With Managed Services, you benefit from lower total human resource costs while accelerating delivery timelines due to ready-to-go and experienced teams. We guarantee continuity and resilience by mitigating reliance on individual contributors and ensuring seamless handovers and resource coverage throughout the project lifecycle.

25-30%
Lower overall cost
compared to hiring and managing individuals
25%
Faster delivery
due to ready-to-go, experienced team
35%
Fewer delays
due to our coordinated team approach
2x
Streamlined team scaling
compared to contractor-based setups

//Technologies

Frontend

  • React / Web Components
  • HTML5 / SCSS
  • ES6 / Typesript
  • iOS / Android
  • SEO / CMS

Backend

  • ASP .NET
  • .NET Core
  • RESTful
  • IIS

Business Analysis

  • Agile / Lean
  • Jira
  • Modelling
  • GA / GTM

Data

  • SQL Server
  • Elasticsearch
  • Redis
  • DWH

Quality Assurance

  • UAT
  • Unit testing
  • APM
  • Cypress
Cloud

//Infrastructure planning and implementation

Build, migrate, and optimize your cloud infrastructure for agility, scalability, and security.
  • Cloud Migration: Seamlessly transition from on-premises to Hybrid, Multi-cloud, or PaaS solutions.
  • Azure Landing Zones: Establish a structured, secure, and scalable cloud foundation aligned with best practices.
  • AKS/EKS: Leverage Azure Kubernetes Service (AKS) and Amazon Elastic Kubernetes Service (EKS) to manage and scale containerized applications efficiently.
  • Hybrid & Multi-cloud Strategy: Ensure seamless integration across AWS, Azure, and on-prem environments.

//DevOps and CI/CD

Automate, secure, and optimize your development lifecycle with best-in-class DevOps practices.
  • CI/CD Pipelines with Azure DevOps & GitHub Actions: Streamline code integration, testing, and deployment across multiple environments.
  • Infrastructure as Code (IaC): Provision and manage cloud resources efficiently using Terraform & Pulumi.
  • GitOps & Automation: Implement Flux, Flagger, and Crossplane for automated, policy-driven Kubernetes management.
  • Continuous Deployment & Delivery: Achieve a maturity level of daily deployments for rapid innovation and minimal downtime.
  • Security & Compliance: Ensure adherence to industry standards like PCI-DSS, enforce CI/CD hardening, and implement infrastructure security best practices.

Cloud Migration and Optimization

Secure system migration and optimization is always challenging under 24/7 operations – however, we know the solution.
With Rehost-Refactor-Rearchitect and Rebuild approach we deliver the most ideal solution.

Assessment

Discovering infrastructure components, performance and workload measures, identifying underutilized resources and areas to improve and plan auto-scaling IaaS/PaaS solutions.

Support

Setting up logging, monitoring, auditing and alerting to support smooth 24/7 operations.
Security standards such as PCI DSS or GDPR are fully supported.

Implementation

Developing a migration project that contains cloud solution assessment, system and software architecture design.
Cloud migration and implementation with minimal or no downtime aligning it with the defined business objectives.
We are Microsoft Silver Cloud Platform Partners.

24/7 Operations and Support

Highly available and scalable cloud system support and 24/7 operations can be challenging – however, we have the right tools and solution.

Controlled Cloud Environment

Operation of an automated and monitored cloud environment with proactive reaction to events, alerting, availability reporting and client facing dashboards.

Process Management

ITIL based management processes, periodic assessment and reporting.
Automated deployments, CI/CD pipeline setup, release management and infrastructure scaling on demand.

Secure Operation

Reaching compliance and remaining compliant such as GDPR, PCI DSS and others.
Analysing application logs, identify unwanted events and provide solution proposal.

//Microservices and Serverless

Design for agility, performance, and resilience in modern applications.
  • Scalable System Design: Architect high-performance applications with cloud-native microservices patterns.
  • Serverless Computing: Reduce infrastructure overhead with AWS Lambda and Azure Functions for event-driven workloads.
  • Event-Driven Messaging: Integrate Service Bus, Kafka, EventBridge, EventGrid, and IoT for real-time, scalable event processing.
  • Resilience & Performance Optimization: Implement service meshes like Istio and Linkerd, and leverage autoscaling for maximum efficiency.
We do PCI DSS certificate in the cloud

PCI DSS Compliancy

Having a PCI DSS compliant eCommerce system in the cloud is challenging – however, we have the experience and solution.
We participated in trainings several times and we are a Certified Technology Provider.

Vulnerability Management

  • Security hardening and protection
  • Monitoring and tracking security events to protect against security issues, vulnerabilities
  • Collecting audit trail for all PCI events
  • Threat detection: Monitor network and system configurations, patching

Access Control

  • Limiting user access and tracking user activities
  • Registering access
  • Restrict physical access
  • Automating reviews and reports

Monitoring, Testing and Documentation

  • Setting up logging, monitoring, auditing, alerting on resources; separating SIEM and audit logs
  • Notification of non-compliant components (e.g. missing patch)
  • Fulfil internal and external security testing and execute recurring operation controls
  • Maintaining PCI documentation and manage audits

Segregating Card Holder Data Environment

  • Sensitive data is stored separately in a safe environment with limited access
  • Enhanced network security with password management, encryption
AI

//Conversational AI Solutions

Deliver smarter interactions through Generative AI and LLM-powered virtual assistants that function as digital coworkers. These assistants integrate with your knowledge bases and systems across all channels, improving response times, reducing support costs, and delivering premium experiences.

//Custom AI Knowledge Base

We create secure, private AI agents tailored to your organization's knowledge and workflows. These assistants help employees find information and perform actions within existing systems while respecting access controls, boosting productivity and streamlining operations.

//Customer Service Solutions

Enhance support operations with AI that summarizes conversations, drafts replies, and maintains brand consistency. Our custom knowledge base gives support teams instant access to accurate information, reducing call center costs up to 40% while improving agent productivity and response quality.

Productivity Tools

Streamline complex tasks with AI tools designed for processing unstructured data and automating repetitive work. These solutions retrieve insights, validate content, and transform raw data into structured outputs, enabling faster decision-making and measurable productivity gains.

Generative AI Product Development

Transform ideas into digital products with expert support throughout the development cycle. We combine generative AI knowledge with full-stack capabilities to design, prototype and launch intelligent, scalable solutions tailored to your specific goals.

Digitalization with AI

Accelerate paperless operations with AI-powered automation for document processing, OCR, and form analysis. Our intelligent automation solutions transform manual processes into digital workflows, improving efficiency and data accuracy while reducing workloads.

//Technologies

Transform business processes with AI and generative models.

  • Prompt Engineering: Optimize AI interactions for better responses and decision-making.
  • Retrieval-Augmented Generation (RAG) & Vector Embeddings: Enhance AI models with real-time, context-aware responses.
  • Azure OpenAI & Foundry: Leverage powerful AI infrastructure to deploy, fine-tune, and scale large language models.
  • Azure AI Search & Document Intelligence: Enable smart document processing, intelligent search, and data extraction.
Consulting
With 25+ years of experience in the airline IT management working with major ultra low cost airlines, we help to overcome business challenges and efficiently execute the IT strategy. DGITAL Labs was founded in 2015 by Zsolt S. Csernak - Head of Technology of Wizz Air between 2003 and 2015 - and employs over 20 professionals in Budapest, Hungary.
Beside consulting, we deliver custom IT development projects for airlines, tour operators and eCommerce businesses while providing 24/7 operations and cloud services. Since 2015 we also work on a travel product portfolio that is worth more than 2 million USD valued by independent IT auditors.
We are a Microsoft Cloud Platform Silver Partner with a group of Application Developers and certified Azure Administrator Associates and Azure Solutions Architect Experts. DGITAL Labs is a certified PCI Service Provider and specializes in maintaining and operating eCommerce websites according to the PCI DSS compliance requirements.

Airline and Travel IT

DGITAL Labs’ management has vast experience in the travel industry gained at major international tourism brands such as Wizz Air, Booking.com, Kuoni Travel (GTA), Malév Airlines and a variety of leading tour operators.

We are familiar with airline passenger service and operations systems; ERP, CRM and CMS implementations; security standards such as PCI DSS and GDPR; data warehouse and data governance; eCommerce conversion optimization and SEO principles as well as custom IT development and cloud solutions.

We have more than 25 years of ULCC airline and tour operator IT experience both on top and middle management level and delivered a huge variety of IT projects including airline and tour operator launches, system migrations, ERP and data warehouse implementations and many more.

Cloud Architecture and Data Storage

DGITAL is an eCommerce focused technology company that has a unique set of cloud know-how and experience gained at leading airlines including cloud-based website developments, complex system implementations and 24/7 operations.

We have successfully completed more than 30 cloud eCommerce development projects so far such as operational system migration, cloud migration and optimization, cloud data warehouse implementation, cloud -native software developments, ERP and CRM/CDP system introduction and many more. Our operating business critical systems are continuously handling more than 100M monthly transactions.

We are Microsoft Silver Cloud Platform Partners.

eCommerce Solutions

We have gained massive IT know-how in the eCommerce business working at and working with leading global brands such as KPMG Global Services, Wizz Air and JetSMART. We have used our knowledge to build up an eCommerce booking engine and white label website meanwhile gaining hands-on experience in developing and operating eCommerce businesses.

We are IT experts with extensive eCommerce experience that is used for the benefit of already existing eCommerce enterprises as well as establishing new businesses.

Get in touch

  • Do you have a project but don’t know where to start?
  • Are you looking for a reliable service provider who will support you during the entire project and even after?
  • Already received several offers to your project but not satisfied with the proposals?

Schedule a discovery call with us to find the perfect solution. We are at your service.